If you're facing issues with not seeing your purchase, here are some steps to follow:
- Refresh Your Browser: First, try refreshing your browser. This simple action can often resolve display issues.
- Contact Support: If refreshing doesn't solve the problem, contact our Support team for assistance. Click hereto submit a request or send an email to support@jackpota.com.
- Provide Necessary Information: When reaching out to Support, include the following details:
- Date and time of the purchase
- The specific offer you purchased
- Purchase amount
- Whether you received a receipt for the purchase
- Purchase ID or Order Number Any additional information that may assist in resolving the issue
Our Support team will use this information to investigate and address the problem, ensuring a swift resolution for you. If you have any concerns or questions, feel free to reach out to us for assistance.